Other FAQs

Children - As the parents of four young children we are more than happy to welcome nature loving families. We will do everything we can to make your stay as comfortable and relaxing as possible. Need things to keep your little ones occupied but don’t have room in your luggage. Have no worries. We will put together an activity basket to keep them busy - that is when they aren’t having a brilliant time exploring the great outdoors

Dogs - As much as we love them I’m afraid that we are a no dog site. This is for a few reasons. One we feel that the tents remain cleaner and nicer for everyone if they are dog free. We also have two farm cats, Harry and Ron. I’m certain you will meet them as they are the friendliest cats in the world - so friendly in fact we must ensure your tents are zipped up if you are not in them. ( They will be put away in their room during meal times etc and we will keep an eye on when you are eating so that they don’t disturb too much). Also as we try to resurrect the farm back to its original state we are also hatching chickens. We appreciate that for some people this will change their decision to stay with us and for that we are sorry. We can recommend a local kennels if that is something you might be interested in for the evenings.

Wifi - We cannot lie - Lower Monkton is in a remote area and there is no wifi in the tents. There should however be 4G signal. We are very happy for you to use the house wifi if necessary and there is a bench you can sit on outside which reaches the connection. We do feel however, that no Wifi is one of the joys of staying here, we can offer a real rural escape.

Noise - As we have mentioned before we want to cater towards individuals and families who appreciate nature and all that a rural remote environment has to offer. Whilst most of our neighbours are of the wildlife variety, we do have very lovely human ones in the old barn on the farm. We ask that noise levels are kept to a normal level. We are certain that this wont be a problem for our guests, but reserve the right to ask people to leave if there is ever a persistent problem. We also should mention that our resident buzzards nest in the old trees surrounding the glamping field. We would love it if their home was permanent and significant noise could jeopardise this.

Train, planes and automobiles

We understand that for some the idea of bringing a car is not the dream holiday or perhaps you are jetting in from further afield! We are very happy to offer a complimentary collection and drop off to the following

• Cardiff International Airport

• Llantwit Major Train Station

• Bridgend Rail Station

No Smoking Site

Lower Monkton is in its entirety a no smoking site. It simply is not safe with the tents, and grass. Sorry if this puts anyone off staying but this is a rule we will not change. Guests are welcome to walk to the road to smoke.

Visitors

Any visitors are only by prior agreement to the site please. For safeguarding and health and safety reasons

COVID

Oh how we dislike that word, but we can assure you when it comes to your health and safety we take that very seriously

COVID-19: Book your 2021 stay at Lower Monkton with confidence

If your stay cannot happen due to us or you being in a lockdown area, any money already paid will be held on account to be credited against an alternative stay (up until end 2021). All other cancellations will be as per our standard Terms and Conditions.

What changes have been made to make the site more Covid Secure?

1. Self-contained pitches: Both pitches at Lower Monkton are completely self-contained to enable social distancing and each have a private bathroom

2. Contactless check in: We would usually meet each guest on arrival and do a quick tour, however if you would prefer a contactless check in please let us know. We will send information prior to your arrival and will be available by phone or text throughout your stay to answer questions and deal with any issues.

3. We ‘deep clean’ all facilities between guests: We have done risk assessments, and conduct a thorough ‘deep clean’ and disinfect of all facilities between guests. Additional cleaning products and hand sanitisers are available for guests to use. We are following government advice closely and will make changes to our routine as and when necessary to reduce risk.

4. Social distancing will be a pleasure! Beautiful views, endless skies, birdsong, fresh clean air and plenty of space. what more could you wish for?